The journal / Articles

The reading room

Take one question into the next conversation. Start with the story that meets you where you are.

The service edition

The same search can lead to a tablet, a compounded formula or a recurring care plan. The differences deserve a careful read.

On the cover

The conversation does not need a perfect opening. It needs enough space to say what has changed and what help would mean.

The care conversation

A first consultation gathers a picture. It does not always settle every cause or lead straight to a prescription.

Reading the medicine

Fast, long-lasting and multi-ingredient are descriptions to examine—not substitutes for evidence about the product you may receive.

A little preparation

A quiet room, the right communication channel and a few checks can make a sensitive appointment easier to attend.

The small print

Read the renewal arrangement while you are still considering the opening offer. It can change the meaning of the price.

After the appointment

A disappointing response or a changed circumstance is information to bring back—not a reason to improvise a prescription.